In this episode, we are joined by Dr. Konstantin Tskhay, the Vice President of Organizational Effectiveness at Top Hat, an online teaching platform headquartered in Toronto, Canada. Diana and Konstantin begin their discussion by defining feedback, questioning when and where feedback is appropriate, and how to foster feedback in organizations. They continue their conversation by examining ways to manage interpersonal conflicts by focusing on the future rather than concentrating on the past. They conclude their discussion with the takeaway that a successful leader empowers their team, unlocking each individual’s leadership potential, often resulting in better outcomes for the organization.
Today’s Selected Questions
- How do you provide feedback to others e.g. colleagues, staff, leadership?
- What is your favourite way to solve interpersonal conflicts or problems on your team?
- What does success leading others look like to you?
Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.
