Handling Q&A Like a Pro: Mastering Audience Interaction in Business Presentations
Engaging your audience is a crucial part of any successful business presentation. One
“Diana truly models the messaging of her programming and is highly attuned to the importance of building quality relationships with her clients. She goes above and beyond the typical consulting relationship to provide exceptional support and feedback to better the programming we facilitate with her. Staff and faculty at our institution seek out her sessions because they know they will be high quality learning opportunities which are both real and relevant, and contribute significantly to their success in their given roles.”
“ The workshop on teambuilding, tailored to the particular needs of my group, was very well received. Our instructor was an experienced, engaging and fun presenter, and she created an illuminating session that will allow our team to move forward. ”
“I have worked with Diana, to provide global client solutions, for a decade. She is a consummate professional who is able to quickly read and adapt to her audience. What makes Diana stand out though is her intellectual grasp of the soft skills arena. As a published writer her book on soft skills is still my go-to reference whenever I approach a new subject. In short, I would recommend Diana to any client.”
“The instructor greatly assisted our governing council members by providing them with an excellent set of practical tools to make their meetings more effective, purposeful and focused. TSSG's lively, engaging and interactive presentation was a true revelation and the lessons learned have been applied successfully by all involved. Well worth the investment.”
“TSSG organized an excellent workshop about the rules and the tools for improving my team's presentation skills and utilizing key communication strategies. I highly recommend this workshop as it can give your team an extra push in the right direction for putting together a powerful pitch or project presentation.”
“Diana is a very professional and entertaining speaker and workshop leader. The group really enjoyed the workshop and learned a lot from what she had to say.”
“The workshop on teambuilding, tailored to the particular needs of my group, was very well received. Our instructor was an experienced, engaging, and fun presenter, and she created an illuminating session that will allow our team to move forward. I have now had the opportunity to take part in two workshops; both were excellent.”
“The instructor brought an energy to the class that is unique and engaging while taking students on a learning journey that has proven to be very successful in our organization. We have regularly offered the Business Writing course, and also drawn on TSSG's wide array of expertise to develop customized learning solutions.”
Our expert soft skills instructors have a minimum of 15 years of experience, ensuring knowledgeable leadership and deep expertise on every project. Learn from the best in the industry and take advantage of the various resources we offer, including books, podcasts, and weekly blogs.
At TSSG, our goal is to provide customized workshops to meet your organization-specific demands. We offer in-person, online, and hybrid soft skills workshops to enhance your writing skills, verbal skills, personal skills, management skills, team skills, and more.
We are a top-rated soft skills training agency and have many happy clients from various public and private organizations, including more than 11 universities and colleges. We have a 5/5 rating and over 80% of our business comes from repeat clients.
Diana Kawarsky is the President of The Soft Skills Group Inc. She is a senior training and development professional with over 20 years of experience providing training and learning solutions to Fortune 500 companies, universities and colleges, and government organizations in Canada, the USA, Europe, and Asia.
Diana is a Certified Coaching Professional (CCP) who works one-on-one, in-person, and remotely to build individual success skills. She also holds an MA in Interdisciplinary Studies.
Diana is the author of two well-reviewed books: Soft Skills Volume 1 and The Soft Cs. She is also the host of the Soft Skills Salon, a podcast dedicated to teaching listeners how soft skills can impact their work, their teams, and their organization.
In 2021, Diana was ranked #26 in Global Gurus’ “Top 30” in the Communication category. Top 30 Gurus, in their respective categories, are the “Cream of the Crop”, the World’s Top 30 most influential professionals speakers, trainers, and consultants in their areas.
Engaging your audience is a crucial part of any successful business presentation. One
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