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Backpack to Briefcase: Introduction to Workplace Soft Skills
Communicate
Get the tools and strategies to communicate with your work colleagues to successfully convey your plans and ideas in the work environment.
Relationships
Learn how to build networks and long-lasting professional relationships to help you succeed both in the day-to-day work environment and in your long-term career.
Career Identity
Create an effective career brand and discover how to make lasting positive impressions that will be compounded throughout your professional career using presentation and speaking skills.
Self-Management
Professional life has its ups and downs. You’ll learn the skills to deal with change and challenges, along with how to increase your self-awareness, manage change, foster resiliency, and set goals and priorities.
Succeeding Virtually
The virtual workplace is becoming more commonplace and we have to adapt to the new reality. We’ll show you how to master both the virtual and hybrid office, including how to run successful online meetings, to help you succeed in any environment.
Why The Soft Skills Group for Students and Post-Secondary Graduates?

We pride ourselves on our ability to develop dynamic solutions to address our client’s needs. We are committed to seeing our clients succeed in their challenging and changing environments. The Soft Skills Group trainers have the expertise and the experience to bring corporate best practices to clients.
With over 80 corporate clients in many industries, we are the premier source for developing dynamic solutions to help students and professionals get the soft skills they need to achieve success in the professional world.
The Soft Skills Group has worked with organizations within education, finance, law, nuclear energy, various public service organizations, and in both profit and not-for-profit fields.
Testimonials
Victoria University in the University of Toronto
“ The workshop on teambuilding, tailored to the particular needs of my group, was very well received. Our instructor was an experienced, engaging and fun presenter, and she created an illuminating session that will allow our team to move forward. ”
Lisa J. Sherlock
Chief Librarian
“I have worked with Diana, to provide global client solutions, for a decade. She is a consummate professional who is able to quickly read and adapt to her audience. What makes Diana stand out though is her intellectual grasp of the soft skills arena. As a published writer her book on soft skills is still my go-to reference whenever I approach a new subject. In short, I would recommend Diana to any client.”
Robert Conlon
Global head of Executive Development, Euromoney Learning
“Diana truly models the messaging of her programming and is highly attuned to the importance of building quality relationships with her clients. She goes above and beyond the typical consulting relationship to provide exceptional support and feedback to better the programming we facilitate with her. Staff and faculty at our institution seek out her sessions because they know they will be high quality learning opportunities which are both real and relevant, and contribute significantly to their success in their given roles.”
Beth Partlow
Manager, Organizational Development, University of Ontario Institute of Technology
“The instructor greatly assisted our governing council members by providing them with an excellent set of practical tools to make their meetings more effective, purposeful and focused. TSSG's lively, engaging and interactive presentation was a true revelation and the lessons learned have been applied successfully by all involved. Well worth the investment.”
Brian O'Riordan
Registrar, College of Audiologists and Speech-Language Pathologists of Ontario
“TSSG organized an excellent workshop about the rules and the tools for improving my team's presentation skills and utilizing key communication strategies. I highly recommend this workshop as it can give your team an extra push in the right direction for putting together a powerful pitch or project presentation.”
Noora Abu Eitah
Supervising Producer, Secret Location
“Diana is a very professional and entertaining speaker and workshop leader. The group really enjoyed the workshop and learned a lot from what she had to say.”
Maggie May
Office Coordinator, Just Eat Canada
“The workshop on teambuilding, tailored to the particular needs of my group, was very well received. Our instructor was an experienced, engaging, and fun presenter, and she created an illuminating session that will allow our team to move forward. I have now had the opportunity to take part in two workshops; both were excellent.”
Lisa J. Sherlock
Chief Librarian, Victoria University in the University of Toronto
“The instructor brought an energy to the class that is unique and engaging while taking students on a learning journey that has proven to be very successful in our organization. We have regularly offered the Business Writing course, and also drawn on TSSG's wide array of expertise to develop customized learning solutions.”