Further Information

We endeavour to answer all enquiries within 24 hours on business days.

Find Us

16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7

Email Us

hr@tssg.ca

Phone Support

Phone: 416-877-4688

  • December 11, 2023
  • Diana Kawarsky, MA, CCP

The Art of Effective Problem Solving: How Soft Skills Training Empowers Leaders

Problem solving has been widely recognized as a critical leadership skill, yet too many leaders struggle with inadequate tools and approaches. Fortunately, the solution lies in investing in quality soft skills training for supervisors. Soft skills training equips employees with essential interpersonal abilities such as communication, collaboration, and negotiation—all of which can be used to […]

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  • November 16, 2023
  • Sheldon Kawarsky

The Changing Landscape of Executive Leadership: Why Continuous Training Is Essential

The role of executive leadership is evolving rapidly as organizations continue to embrace innovative approaches to the workplace. As HR and employers strive to optimize talent management strategies, they must recognize that successful executives require continuous development to remain current on best practices and emerging trends. Leadership soft skills training is one of the most […]

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  • August 9, 2023
  • Sheldon Kawarsky

Building Resilient Leaders: Mitigating the Risks of Over-Performance Punishment

As an employer, it’s important to cultivate resilient leaders who can inspire their teams and drive company growth. However, the pressure of performance expectations can easily be overwhelming, leading to over-performance punishment. This environment can damage morale, deplete motivation levels, and reduce collaboration among team members—all of which affect short- and long-term productivity. In this […]

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  • July 10, 2023
  • Diana Kawarsky, MA, CCP

Proactive Leadership: Initiating Team Development for Success

As an HR professional or employer, you understand the tremendous importance of team development and how it can directly impact workplace dynamics, productivity levels, employee morale and overall business performance. However, team building can be a tricky endeavour to undertake—especially when limited resources are available—so what exactly should you do to ensure swift yet sustainable […]

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  • June 30, 2023
  • Diana Kawarsky, MA, CCP

Building and Managing High-Performing Customer Service Teams Through Leadership Training

As a customer service leader, you know your team’s success is crucial to your organization’s overall success. Yet building and managing a high-performing customer service team can feel overwhelming. After all, there’s so much to consider, from achieving business goals like increased revenue, customer satisfaction, and employee engagement, to developing the right set of skills […]

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  • June 8, 2023
  • Sheldon Kawarsky

Why Leadership Skills are Crucial for Developing Equality, Diversity, and Inclusion in the Workplace

Having a diverse and inclusive workforce is essential to creating a thriving workplace environment. But how can you ensure everyone in your organization feels respected and valued? The answer lies in fostering good leadership skills. Good leadership not only helps build better teams and strengthen the company’s overall morale, but it also actively works towards […]

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