Further Information

We endeavour to answer all enquiries within 24 hours on business days.

Find Us

16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7

Email Us

hr@tssg.ca

Phone Support

Phone: 416-877-4688

  • September 28, 2023
  • Sheldon Kawarsky

How to Resolve Conflicts in the Hybrid Workplace

COVID-era shutdowns have rendered the hybrid-work model standard for many businesses. While this workplace flexibility has numerous advantages, it can also produce conflicts not often seen in traditional workspaces. When members of the same team are working differently—with some employees in-office and others remote, all on different days of the week—it leaves room for endless […]

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  • September 20, 2023
  • Sheldon Kawarsky

The Art of Seamless Collaboration: Elevating Team Building Skills for Managers

High-performing teams are crucial for company growth and sustainability, but they don’t exist in a vacuum. They’re the product of effective team building skills, which every manager should have. Communication, problem-solving, and delegating are just a few of the essential skills for managing a team. Leaders must also be able to inspire trust and loyalty […]

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  • July 10, 2023
  • Diana Kawarsky, MA, CCP

Proactive Leadership: Initiating Team Development for Success

As an HR professional or employer, you understand the tremendous importance of team development and how it can directly impact workplace dynamics, productivity levels, employee morale and overall business performance. However, team building can be a tricky endeavour to undertake—especially when limited resources are available—so what exactly should you do to ensure swift yet sustainable […]

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  • June 30, 2023
  • Diana Kawarsky, MA, CCP

Building and Managing High-Performing Customer Service Teams Through Leadership Training

As a customer service leader, you know your team’s success is crucial to your organization’s overall success. Yet building and managing a high-performing customer service team can feel overwhelming. After all, there’s so much to consider, from achieving business goals like increased revenue, customer satisfaction, and employee engagement, to developing the right set of skills […]

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  • June 30, 2023
  • Diana Kawarsky, MA, CCP

How Can Leaders Improve Their Remote Team Management Skills?

As the workforce rapidly evolves, it’s essential for leaders—both new and experienced—to learn how to effectively manage remote teams. Remote team management requires a different set of skills and tools than traditional office-based operations, which means establishing strong communication channels, developing trust with team members, and staying organized are the keys to success. This blog […]

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  • May 15, 2023
  • Sheldon Kawarsky

Building High-Performance Teams: What Successful Managers Do Differently

When building a successful team, one of the biggest challenges most managers face is figuring out what works best and how to bring out the best in their teams. Whether you oversee a small task force or lead an entire department, there are specific steps that successful managers—both seasoned veterans and new ones—take to build […]

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