We endeavour to answer all enquiries within 24 hours on business days.
16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7
Phone: 416-877-4688
In the business world, conflict is more common than a morning coffee run. According to a Myers-Briggs study, a staggering 85% of employees have experienced conflict at work. Whether it’s a minor disagreement or a full-blown dispute, managing conflict in the workplace effectively is crucial for maintaining a harmonious environment. For professionals and employers, understanding […]
Read MoreIn today’s dynamic workplace, it’s not uncommon to find four different generations working side by side. Each generation comes with its unique values, experiences, and communication styles. Understanding and addressing these generational differences are crucial for maintaining a harmonious and productive work environment. This blog aims to equip employers and leaders with the tools to […]
Read MoreManaging conflict in the workplace can be difficult. Whether you’re dealing with a disagreement between colleagues or a one-on-one clash of ideas, it’s important to have effective strategies in place that will help you navigate workplace disagreements and come out on top—without sacrificing long-term relationships or morale in the office! In this blog post, we’ll […]
Read MoreDo you have customer service representatives or employees who interact with customers daily? If so, then ensuring they are equipped to proactively address and resolve conflict can be a crucial factor in shaping the overall customer experience of your company. Outside of having an open line of communication between your staff and customers, it’s essential […]
Read MoreCOVID-era shutdowns have rendered the hybrid-work model standard for many businesses. While this workplace flexibility has numerous advantages, it can also produce conflicts not often seen in traditional workspaces. When members of the same team are working differently—with some employees in-office and others remote, all on different days of the week—it leaves room for endless […]
Read MoreIn this episode, we are joined by Dr. Haesun Moon, the Executive Director at the Canadian Centre for Brief Coaching, an organization that facilitates positive change through dialogue for individuals and organizations. Diana and Haesun begin by exploring the various ways that empathy has been used successfully and unsuccessfully in the workplace. They conclude their discussion by […]
Read More