Further Information

We endeavour to answer all enquiries within 24 hours on business days.

Find Us

16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7

Email Us

hr@tssg.ca

Phone Support

Phone: 416-877-4688

  • July 10, 2023
  • Diana Kawarsky, MA, CCP

Proactive Leadership: Initiating Team Development for Success

As an HR professional or employer, you understand the tremendous importance of team development and how it can directly impact workplace dynamics, productivity levels, employee morale and overall business performance. However, team building can be a tricky endeavour to undertake—especially when limited resources are available—so what exactly should you do to ensure swift yet sustainable […]

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  • June 30, 2023
  • Diana Kawarsky, MA, CCP

Building and Managing High-Performing Customer Service Teams Through Leadership Training

As a customer service leader, you know your team’s success is crucial to your organization’s overall success. Yet building and managing a high-performing customer service team can feel overwhelming. After all, there’s so much to consider, from achieving business goals like increased revenue, customer satisfaction, and employee engagement, to developing the right set of skills […]

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  • June 8, 2023
  • Sheldon Kawarsky

Why Leadership Skills are Crucial for Developing Equality, Diversity, and Inclusion in the Workplace

Having a diverse and inclusive workforce is essential to creating a thriving workplace environment. But how can you ensure everyone in your organization feels respected and valued? The answer lies in fostering good leadership skills. Good leadership not only helps build better teams and strengthen the company’s overall morale, but it also actively works towards […]

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  • May 2, 2023
  • Sheldon Kawarsky

How Can Leaders Help Prevent Employee Burnout?

Employee burnout is an incredibly common issue in the workplace, with research showing that many employees are affected. Nobody wants to see their staff feeling overwhelmed and exhausted from their work, which can lead to reduced productivity levels, dissatisfaction throughout the team, and high turnover rates—so it’s essential for leaders to notice signs of employee […]

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  • March 16, 2023
  • Diana Kawarsky, MA, CCP

Why Managers Need to Excel at People Management Skills

People management is essential for managers. It involves understanding, motivating, and leading individuals, teams, and organizations to achieve desired outcomes. People management requires creating a collaborative culture, looking out for each other, taking the initiative and accepting responsibility to work towards common goals. Managers need to be able to understand their team members’ motivations and […]

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  • March 13, 2023
  • Sheldon Kawarsky

How to Improve Leadership Skills in Your Employees

As an employer, it is important to recognize the value of having your employees become better leaders. Not only can this help them reach their potential in the workplace, but they will be able to take on more responsibility, foster a positive environment in the office and inspire others to achieve greatness within the company. […]

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