- Communication Skills Training
- Management and Leadership Training
- Team Building Training and Development
- Business Writing Training
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Book a Call Now to Discuss How TSSG Can Transform Your Organization.

Why Choose The Soft Skills Group?

Customized Soft Skills Development
Learn soft skills like verbal skills, writing skills, management skills, personal skills, and team skills that are customized to your business needs.
Top-Rated Soft Skills Training Agency
We are a top-rated soft skills training agency focused on providing dynamic soft skill solutions to meet organization-specific demands.
Expert Soft Skills Instructors
Learn from our expert soft skills instructors who have a minimum of 15 years of industry experience.
TSSG's Soft Skills Training Workshops
Verbal Skills
From professional presentations and business storytelling to impactful and persuasive public speaking, explore ways to engage and communicate with clarity and conviction.
Writing Skills
Whether you’re writing reports, technical documents, web content or emails, learn how to produce effective professional writing that delivers your message.
Management Skills
Master leadership and supervisory skills and principles to build rapport, achieve trust, manage conflict, motivate with conviction and lead with confidence.
Personal Skills
From assertiveness and problem solving to meeting and time management, discover your natural strengths and capabilities and develop valuable new skills.
Team Skills
Learn how to develop high-impact teams, change management strategies, deal with conflict, encourage team play and better service your clients.
Testimonials
Victoria University in the University of Toronto
“ The workshop on teambuilding, tailored to the particular needs of my group, was very well received. Our instructor was an experienced, engaging and fun presenter, and she created an illuminating session that will allow our team to move forward. ”
Lisa J. Sherlock
Chief Librarian
“I have worked with Diana, to provide global client solutions, for a decade. She is a consummate professional who is able to quickly read and adapt to her audience. What makes Diana stand out though is her intellectual grasp of the soft skills arena. As a published writer her book on soft skills is still my go-to reference whenever I approach a new subject. In short, I would recommend Diana to any client.”
Robert Conlon
Global head of Executive Development, Euromoney Learning
“Diana truly models the messaging of her programming and is highly attuned to the importance of building quality relationships with her clients. She goes above and beyond the typical consulting relationship to provide exceptional support and feedback to better the programming we facilitate with her. Staff and faculty at our institution seek out her sessions because they know they will be high quality learning opportunities which are both real and relevant, and contribute significantly to their success in their given roles.”
Beth Partlow
Manager, Organizational Development, University of Ontario Institute of Technology
“The instructor greatly assisted our governing council members by providing them with an excellent set of practical tools to make their meetings more effective, purposeful and focused. TSSG's lively, engaging and interactive presentation was a true revelation and the lessons learned have been applied successfully by all involved. Well worth the investment.”
Brian O'Riordan
Registrar, College of Audiologists and Speech-Language Pathologists of Ontario
“TSSG organized an excellent workshop about the rules and the tools for improving my team's presentation skills and utilizing key communication strategies. I highly recommend this workshop as it can give your team an extra push in the right direction for putting together a powerful pitch or project presentation.”
Noora Abu Eitah
Supervising Producer, Secret Location
“Diana is a very professional and entertaining speaker and workshop leader. The group really enjoyed the workshop and learned a lot from what she had to say.”
Maggie May
Office Coordinator, Just Eat Canada
“The workshop on teambuilding, tailored to the particular needs of my group, was very well received. Our instructor was an experienced, engaging, and fun presenter, and she created an illuminating session that will allow our team to move forward. I have now had the opportunity to take part in two workshops; both were excellent.”
Lisa J. Sherlock
Chief Librarian, Victoria University in the University of Toronto
“The instructor brought an energy to the class that is unique and engaging while taking students on a learning journey that has proven to be very successful in our organization. We have regularly offered the Business Writing course, and also drawn on TSSG's wide array of expertise to develop customized learning solutions.”