King Arthur’s exploits are so legendary that he’s still remembered over 1,500 years later in books and movies. He led England against invading Saxon invaders in the early sixth century; the Knights of the Round Table are held up as paragons of a well-run, equal group; and Camelot, Arthur’s castle and court, is still recognized as being idyllic all these centuries later.
Though there is some dispute about whether or not Arthur’s exploits are real, business owners can still learn a lot from his feats. The fact that they still apply to modern life speaks volumes to the staying power of the legend of King Arthur.
3C Contact Services, the leading provider of outsourced call center solutions, tells their partners that they can inspire the same loyalty in their employees as King Arthur did his subjects:
If you follow these five simple rules for strong leadership, you may well become a King Arthur of the business world that people tell stories about for the next millennia!
Source:
Lastimado, N., “Characteristics of a Good Leader,” BlogSpot, October 26, 2012; http://nicolelastimado.blogspot.ca/2012/10/characteristics-of-king-arthur.html.
Want to boost customer satisfaction while increasing sales? First Call Resolution (FCR) is the “secret”…
The goal of an outsourced 24/7 client support service is to improve customer satisfaction by…
Open-ended customer communication is a crucial cornerstone of success for businesses of all sizes. Whether…
What’s the secret to a great customer experience? It has many components, but one of…
Do you run a small business or are you an entrepreneur? If so, you know…
Chatbots and customer service have a complicated relationship. On one hand, many business owners and…