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How to Improve Your Sales Pipeline after COVID-19
Most businesses have suffered significant financial losses as a direct result of the COVID-19 pandemic. Between the lockdowns, closures, re-openings, and re-closings, this year has

Common Telemarketing Service Myths Debunked
Telemarketing usually gets a bad rap, mostly due to the number of reported scams that hackers use to access people’s information. Most people go out

Inexpensive, Yet Effective Ways to Show Customer Appreciation
Businesses usually spend a lot of money on their customer acquisition strategies, mistakenly thinking that’s the way to boost their bottom lines. In reality, customer

The Art of Writing Apology Emails to Customers
As a business owner, you thrive to make sure that your customers are always fully satisfied with your products and services. But sometimes, it’s easy

Customer Service Stats for 2020
The customer service industry has forever been impacted by the COVID-19 pandemic. But not all of those changes have been negative. In fact, many of

Why Outsourcing Customer Service Is a Saving Grace for Businesses in a Post-Pandemic World
Long before the pandemic, technological evolution was the driving force behind ever-changing business structures. New technology opens the floodgates for new ways of branching out

Why Outsourcing Real Estate Broker Appointment Scheduling Services Is the Right Answer
Real estate agents are some of the busiest and hardest working professionals out there. From performing extensive market research to managing listings, operating open houses

Benefits of Outsourcing Data Cleansing
Detail-oriented and effective data cleansing services can help ensure that your organization always has access to reliable, up-to-date, and actionable information. Outsourcing your data cleansing

Improving Customer Experiences in a Post-COVID World: Why the Human Touch Still Matters
COVID-19 has changed the way most businesses operate. Find out how live agent interactions can help improve customer experiences during COVID-19.

How Hiring a Patient Scheduling Service Slows the Spread of COVID-19
Keeping track of your patients during the pandemic is hard. Read about the benefits of using patient scheduling services for your patients in light of coronavirus.

The Importance of Welcome Call Services: How to Make New Customers Feel Appreciated
What Is a Welcome Call Service? Why Do You Need a Welcome Call Service for Your Business? What Are the Benefits of a Welcome Call