John Rambo, the character Sylvester Stallone made famous in a series of action movies, is not someone that you would picture making a good sales person. However, 3C Contact Services, the top provider of outsourced call center solutions, tells their partners that once you get past Rambo’s tough exterior, you will find someone who would have made a great salesperson under the right circumstances.
Here are just a few of the ways that Rambo would have made an amazing sales agent and how you can follow his example:
A good sales agent is able to read non-verbal cues. When you’re speaking to a customer, are they facing you and do they appear to be comfortable in your presence, or are they facing uncomfortably away from you? And most importantly, are they asking questions about your products and services and do they appear to be engaged?
And if you’re presenting to an audience, you have to read the executives you are giving the presentation to. Are they interested and following your every word, or are they more focused on their mobile devices?
Follow the advice of 3C Contact Services: applying Rambo’s military training to your sales agent training will create a team of killer salespeople!
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